Refund Policy.
Refund requests, monthly renewal and cancellation.
Last updated: October 29, 2026
One-time digital purchases
One-time digital purchases may be refunded for duplicate charges or unresolved delivery or access failure, or where required by law. To request a refund, contact info@whatlivesoundslike.com with the email used for your order and your receipt. Explain the duplicate charge or delivery/access problem so WLS can review it.
WLS+ subscription
WLS+ is $4.99/month and renews automatically every month until canceled. Cancellation stops the next renewal; access continues through your already-paid period. No partial-month refunds, except where required by law.
How members cancel
To cancel, email a cancellation request to info@whatlivesoundslike.com from your membership email. Requests are handled before the next renewal. Stripe self-service cancellation is not currently configured. Signed-in active members can check its availability on the Membership page; email cancellation remains available.
Open the Membership page · Email a cancellation request
Canceling the next renewal does not end access to the period you have already paid for. Creating a free account, signing out, or asking to stop promotional email does not cancel a subscription.
Questions or unresolved access
Contact info@whatlivesoundslike.com with your order email and receipt. Please do not send passwords or full payment-card details. See also the Terms of Sale and Privacy Policy.